Feedback

Customer Satisfaction

• How satisfied are you with our service overall?
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied
• Did our service meet your expectations?
YesNo

Service Quality

• How would you rate the quality of the service you received?
ExcellentGoodAveragePoorVery Poor

• Were your issues or requests resolved in a timely manner?
YesNoSomewhat

• You receive your producton time?
YesNoBefore Expected TimeSomewhat

Communication

•How would you rate our staff's professionalism and communication?
ExcellentGoodAveragePoorVery Poor

• Were you kept well informed throughout the service process?
YesNo

Efficiency and Timeliness

• How satisfied are you with the speed and efficiency of the service?
12345678910

• Was the service delivered on time?
YesNo

Likelihood to Recommend:

• How likely are you to recommend our service to others?
12345678910

Open-Ended Feedback

•What did you like most about our service?

• What can we do to improve our service?

• Do you have any other comments or suggestions?